Leadership and Practice Development
Susan Christie, Deputy Executive Director (bio)
The Leadership and Practice Development Department (LPD) was created in 1996
with responsibility to support and enhance the capacity of state and local human
service agencies to implement new policies and effect major program reforms. The
department supports agencies with a variety of training and management
consulting services; all services are based on a high-performance organizational
model. LPD works with individual states on a contract basis and with groups of
states through seminars, videoconferences, and other distance and group learning
venues. LPD staff provide telephone consultation to all states. The department
publishes materials on a range of management and program implementation topics.
LPD training and management consulting focuses on those organizational
structures, strategies, and systems that most directly affect the performance of
organizations; that is, those areas that serve as "leverage" points in an
organization; e.g., strategic planning; resource management; performance
management; customer services; and leadership.
Staff
Jennifer Abdelnour, Policy Associate
Philip M. Basso, Program Director
Robyn Bockweg, Administrative Assistant
Latinisha Felli, Senior Project Coordinator
Carla Fults, ICPC Project Manager
Ursula Gilmore, Research Analyst
Anita Light, Program Director
Sharon E. McCartney, Research Analyst
Liz Oppenheim, Program Director
Mary Plummer, Administrative Assistant
Patricia Shapiro, Senior Research Analyst
Kerry Fay Vandergrift, Senior Project Coordinator
|
