Key Contacts (Last Updated: 9/22/05)
The American Public Human Service Association is a national association
that represents human service agencies in all states and many counties throughout
the country. APHSA does not provide direct human services to any children, families, or adults. If you or someone you know is in need of assistance or services, we
recommend that you contact the human service agency in the county or city where
you live.
You can identify that agency by:
- Referring to the blue government section of your local phone book.
Find the listings for your county or city and look for the human service
agency (might be called social services).
- Calling the Information and Referral Service in your area which can
direct you to the most appropriate agency.
- Using the Internet and going to the web site for your county or
city. From there you can usually locate the web site for the local human
service agency to get a phone number and address.
APHSA does not get
involved in processing or adjudicating clients’ appeals of eligibility,
service, or child support determinations made by local and state agencies. Each
human service agency has a written policy on what the appeal process is, if any,
and how a person can move from one level of appeal to the next. The place to
start is with your local human service agency. If appeal rights have been
exhausted locally, that agency should be able to tell you what the state appeals
process is and how to gain access to it.
APHSA Issues
21st Century Model to Address Poverty: Nancy Polend, Project Manager,
Office of the Executive Director
Access to Jobs Program: Desmond Brown, Policy Associate,
Policy and Government Affairs
Adoption: Elizabeth Oppenheim, Director, Interstate
Affairs, Leadership and Practice Development
Adoption Policy: Sonali Patel,
Policy Associate, Policy and Government Affairs
Adult Protective Services: Please contact the National Center on Elder Abuse at (202) 898-2586 or
online at www.elderabusecenter.org
Budget and Appropriations: Elaine M. Ryan, Deputy
Executive Director, Policy and Government Affairs
Case Management: Susan Christie, Deputy Executive Director, Leadership and Practice Development
Child Abuse and Neglect (Practice): Latinisha Felli,
Project Coordinator, Leadership and Practice Development
Child Abuse Prevention and Treatment Act: Sonali Patel, Policy Associate,
Policy and Government Affairs
Child and Adult Care Food Program: Larry
Goolsby, Senior Policy Associate, Policy and Government Affairs
Child Care: Melanie Pittard, Senior Policy Associate, Policy and Government Affairs
Child Care and Development Block Grant: Melanie Pittard, Senior Policy Associate, Policy and Government Affairs
Child Protective Services, Guidelines for: Latinisha Felli, Project Coordinator, Leadership and Practice Development
Child Support: Melanie Pittard, Senior Policy Associate, Policy and Government Affairs
Child Welfare and Domestic Violence: Latinisha Felli, Project Coordinator, Leadership and Practice Development
Child Welfare Information Systems: Patricia Shapiro, Senior Research Analyst, Leadership and Practice Development
Children and Family Services (Policy): Sonali Patel, Policy Associate, Policy and Government Affairs
Children and Family Services (Practice): Anita Light, Program Director, Leadership and Practice Development
Conferences: Gary Cyphers, Deputy Executive Director, Communications and Member Services
Early Learning/Head Start: Melanie Pittard, Senior Policy Associate, Policy and Government Affairs
Employment and Training: Desmond Brown, Policy Associate, Policy and Government Affairs
Executive Director: Jerry W. Friedman, Executive Director;
Executive Performance Consulting: Susan Christie, Deputy Executive Director, Leadership and Practice Development
Faith-Based Initiatives: Kathryn Dyjak, Senior Legislative Associate,
Policy and Government Affairs
Family Preservation and Family Support: Anita Light, Program Director, Leadership and Practice Development
Family to Family Foster Care Reform: Kerry Vandergrift, Project Coordinator, Leadership and Practice Development
Federal Legislation and Regulation: Elaine M. Ryan, Deputy Executive Director, Policy and Government Affairs
Food Stamps: Larry Goolsby, Senior Policy Associate, Policy and Government Affairs
Foster Care and Adoption Assistance Statistics: Pat Shapiro, Senior Research Analyst, Leadership and Practice Development
Foster Care Policy: Sonali Patel, Policy Associate, Policy and Government Affairs
Foster Care Programs: Anita Light, Program Director, Leadership and Practice Development
Head Start: Elaine M. Ryan, Deputy Executive Director, Policy and Government Affairs
HEDIS: Martha Roherty, Policy and Government Affairs
Health Insurance Portability and Accountability Act: Martha Roherty, Policy and Government Affairs
Human Resources: Ireti Akinola, Human Resources Manager, Office of the Executive Director
Human Services Management and Operations: Susan Christie, Deputy Executive Director, Leadership and Practice Development
Indian Health: Health Policy Analyst, Policy and Government Affairs
Information Systems: Pat Shapiro, Senior Research Analyst
Interstate Compact on Adoption and Medical Assistance: Liz Oppenheim, Director, Interstate Affairs, Leadership and Practice Development
Interstate Compact on the Placement of Children: Carla Fults, Project Manager, Leadership and Practice Development
Leadership Development: Susan Christie, Deputy Executive Director, Leadership and Practice Development
Long Term Care: Cliff Binder, Senior Health Policy Associate; Ryan Faden, Health Policy Associate, Policy and Government Affairs
Managed Health Care: Gregorio Hunt, Policy and Government Affairs
Marriage and Family Formation: Kathryn Dyjak, Senior Legislative Associate, Policy and Government Affairs
Maternal Health: Melanie Pittard, Health Policy Analyst, Policy and Government Affairs
Medicaid: Cliff Binder, Policy and Government Affairs
Medicaid Fraud and Abuse: Alexandra Suchman, Research Analyst, Policy and Government Affairs
Medicaid Information Systems: Cliff Binder, Senior Health Policy Associate, Policy and Government Affairs
Medicaid Quality: Martha Roherty, Policy and Government Affairs
Medicare: Cliff Binder, Senior Health Policy Associate, Policy and Government Affairs
Member Services Help Desk: Gary Cyphers, Deputy Executive Director, Communications
and Member Services
Membership-State Agency: Jerry W. Friedman, Executive Director
Membership–Individual and Local Agency: Gary Cyphers, Deputy Executive Director, Communications
and Member Services
Mental Health: Marhta Roherty, Policy and Government Affairs
News Media Inquiries and Public Information: Francis Solomon, Communications Manager, Communications
and Member Services
Older Americans Act: Kathryn Dyjak, Senior Legislative Associate, Policy and Government Affairs
Organizational Effectiveness Consulting: Phil Basso, Program Director, Leadership and Practice Development
Organizational Change Diagnostics and Tools: Phil Basso, Program Director, Leadership and Practice Development
Performance and Outcome Data Reporting and Regulation: Larry Goolsby, Senior Policy Associate,
Policy and Government Affairs
Performance and Outcome Measurement Systems: Susan Christie, Deputy Executive Director, Leadership and Practice Development
Pharmacy: Ryan Faden, Health Policy Associate, Policy and Government Affairs
Policy and Practice magazine: Francis Solomon, Communications Manager, Communications and Member Services
Publications—Orders and Subscriptions: Demetrius Williams, Publications
Services, Communications and Member Services
Public Human Services Directory: Amy Plotnick, Publications Manager,
Communications and Member Services
Promoting Safe and Stable Families Program: Sonali Patel, Policy Associate,
Policy and Government Affairs
School-Based Health: Kathryn Kotula, Director of Health Policy, Policy and Government Affairs
Services Integration: Phil Basso, Program Director; Kerry Vandergrift, Sr. Project
Coordinator, Leadership and Practice Development
Social Services Block Grant: Kathryn Dyjak, Senior Legislative Associate, Policy and Government Affairs
State Children's Health Insurance Program: Melanie Pittard, Senior Policy Associate, Policy and Government Affairs
State, Local, and Membership Surveys: Gary Cyphers, Deputy Executive Director,
Communications and Member Services
Substance Abuse and Child Welfare: Kerry Vandergrift, Senior Project Coordinator, Leadership and Practice Development
Temporary Assistance for Needy Families (TANF): Elaine M. Ryan,
Deputy Executive Director; Kathryn Dyjak, Senior Legislative Associate,
Policy and Government Affairs
TANF Data Collection and Performance Bonus: Larry Goolsby, Senior Policy Associate,
Policy and Government Affairs
TANF Work Requirements: Desmond Brown, Policy Associate, Policy and Government Affairs
Teenage Pregnancy: Kathryn Dyjak, Senior Legislative Associate, Policy and Government Affairs
Training and Technical Assistance: Phil Basso, Program Director, Leadership and Practice Development
Tribal TANF and Related Issues: Kathryn Dyjak, Senior Legislative Associate, Policy and Government Affairs
Voluntary Cooperative Information System: Pat Shapiro, Senior Research Analyst, Leadership and Practice Development
Web site: Kapilendra Patnaik, Web Master, Communications and Member Services
Workers with Disabilities: Martha Roherty, Director, NASMD, Center for Workers with
Disabilities, Policy and Government Affairs
Workforce Investment Act: Desmond Brown, Policy Associate, Policy and Government Affairs
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American Association of Food Stamp Directors:
Larry Goolsby, Senior Policy Associate, Policy and Government Affairs; Doris Pollard,
Conference Coordinator, Communications and Member Services
American Association of Public Welfare Attorneys:
Doris Pollard, Conference Coordinator, Communications and Member Services
American Public Human Services Association-Information Systems Management: Phil Basso, Program Director,
Leadership and Practice Development; Doris Pollard, Conference Coordinator, Communications and Member Services
Association of Administrators of the Interstate Compact on the Placement
of Children: Carla Fults, Project Manager, Leadership and Practice Development; Doris Pollard,
Conference Coordinator, Communications and Member Services
Association of Administrators of the Interstate Compact on Adoption and
Medical Assistance: Liz Oppenheim, Director, Interstate
Affairs; Robyn Bockweg, Administrative Assistant, Leadership and Practice Development
Board of Directors: Jerry W. Friedman, Executive Director
National Association for Program Information and Performance Measurement: Larry Goolsby, Senior Policy Associate,
Policy and Government Affairs; Sharon Thompson Henson, Conference Coordinator, Communications and Member Services
National Association of Public Child Welfare Administrators: Anita
Light, Program Director; Mary Plummer, Administrative Assistant, Leadership and
Practice Development
National Association of State Child Care Administrators: Melanie Pittard, Senior Policy Associate,
Policy and Government Affairs; Sharon Thompson Henson, Conference Coordinator, Communications and Member Services
National Association of State Medicaid Directors: Martha Roherty, Director of Health Policy,
Policy and Government Affairs; Sharon Thompson Henson, Conference Coordinator, Communications and Member Services
National Association of State TANF Administrators: Kathryn Dyjak, Senior Legislative Associate,
Policy and Government Affairs; Sharon Thompson Henson, Conference Coordinator, Communications and Member Services
National Council of Local Human Service Administrators: Gary Cyphers, Deputy Executive Director,
Communications and Member Services; Sharon Thompson Henson, Conference Coordinator, Communications and Member Services
National Council of State Human Service Administrators: Elaine
M. Ryan, Deputy Executive Director, Policy and Government Affairs; Sharon Thompson Henson,
Conference Coordinator, Communications and Member Services
National Staff Development and Training Association: Phil Basso, Program Director, Leadership and Practice Development;
Doris Pollard, Conference Coordinator, Communications and Member Services
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