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Public Human Services Directory
Policy and Practice


Office of the Executive Director

Jerry W. Friedman, Executive Director (bio)

The Executive Director functions as the Chief Executive Officer of the American Public Human Services Association and as such has primary responsibility for:

  • Preparing and implementing the organizational goals and objectives as approved by the APHSA Board of Directors;
  • Overseeing all member services;
  • Directing the staff of the association and supervising the Executive Staff;
  • Administering the association's annual budget and managing and safeguarding reserves, retirement fund and other holdings and investments with the oversight and approval of the Board; and
  • Promoting the APHSA mission and message at the national level.

Charisse Mitchell, Chief Operating Officer


Ireti Akinola, Human Resources Manager

Jo-Ann Clarke, Help Desk Technician

Robin Wallace, Receptionist

Sheila Westerfield, Executive Assistant to the Director

Nancy Polend, Community Services Project Manager

Eric Risteen, Director of Finance

Cherea Stoney, Office Manager

Tran-Ling Tham, Accounting Assistant

Stanley Tu, Mailroom Manager



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